Natural Steps Formula-Returns & Refunds

Natural Steps Formula proudly complies with the cGMP return policy standards. Please adhere to the following guidelines when requesting a return:

• If you are not satisfied with your order for any reason, a return request must be made within 3 business days of receipt of goods.

• Contact us at for instructions on how to ship your items back.

    • Items must be in original packaging. Items must be returned in the same condition in which they were received.

      • Opened returned products will be discarded and no refund or credit will be issued.

        • Once the return is received, a refund will be issued to original payment method.

          • Perishable and sale items cannot be returned.

            • Shipping costs are non-refundable.

              • Hang on to your shipment and DO NOT discards any damaged boxes, packaging, or products.

                • Gift cards, coupons, promotions, free gifts etc. are non-refundable.

                • All returns may be subject to a handling fee. Authorized returns must be received within 14 days of authorization.